For the purpose of the Data Protection Act 1998 (the Act), the data controller is UIA (Insurance) Limited (Company Registration Number AC000532) of Kings Court, London Road, Stevenage, Hertfordshire, SG1 2TP
This policy explains when and why UIA Group collect personal information about people who visit the UIA website requesting an insurance quotation, how it is used, the conditions under which it is disclosed and how it is kept secure.
UIA Group will act as the data controller for any personal information that you supply, and there are specific legal requirements for UIA Group to hold that data safely and securely.
This policy will be updated from time to time, so please continue to check this page occasionally to ensure that you are happy with any changes.
By using the Together Mutual website, you are agreeing to be bound by this policy.
Any questions regarding this policy should be sent to:
Telephone: 01438 761 760
You should be aware that UIA Group collect information about you when you use the website.
The personal information collected may include your name, address, email address, IP address and information regarding what pages you are accessing and when. If you make a payment online, the card information is not held by UIA Group, it is collected by the third party processors who specialise in the secure online capture and processing of credit/debit card transactions.
Your information may be used in one of the following ways:
- Process an insurance quote that you have requested.
- Process an insurance contract that you have entered into.
- Allow UIA to carry out our obligations arising from any contracts entered into by you and us.
- Dealing with entries into a competition.
- Seek your views or comments on the services we provide.
- Notify you of a change to the UIA services.
- Send you communications which you have opted to receive, which may include details of UIA goods and services, or promotions of UIA partners goods and services.
- Process a job application for UIA Group.
UIA does not sell or rent your information to third parties, nor will we share your personal information for marketing purposes.
UIA reviews its retention period for personal information on a regular basis, but are legally required to hold some types of information to fulfil statutory obligations.
UIA will hold the personal information on our systems for as long as necessary to allow us to undertake the relevant activity, or as long as it states in any relevant contract.
UIA will take steps to ensure that the personal information given by you is held securely.
Controlling Your Data
From time to time, we will contact you for marketing purposes by email, letter, telephone or text message unless you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by completing this form.
If you do not want us to use your data for marketing purposes, please tick the relevant box situated on the form on which we collect your information.
Working with third party providers:
UIA works closely with various third party product providers to bring you a full range of insurance goods and services, such as travel insurance.
Please be aware that:
The accuracy of your information is important to us here at UIA.
You have to right to ask for a copy of the information UIA Group hold about you; however we may charge for subsequent or spurious information requests to cover costs in providing you with the details of the information we hold on you. Any information requests should be emailed to: firstname.lastname@example.org
You have the right to lodge a complaint with the UK Information Commissioners Office if you believe that UIA have not handled or obtained your personal information in an appropriate manner. Their website link is shown below:
Because the confidentiality of your personal and financial details is very important our Web site secures your private information using a Go Daddy SSL Certificate. That is why this website uses 256-bit encryption that utilises SSL (Secure Sockets Layer).
It works by automatically scrambling the information you send over the web to make it meaningless. Once it arrives, we have the key to de-scramble the words. When you fill in any personal information or payment details, you will be in a secure area of the site. You can check this by looking for a padlock in the bottom corner of your web browser and that the web address starts with https://. The letter 's' stands for secure. When you send your information over the web, it will be encrypted to protect anyone from reading it.
In some instances the web page may not display https:// or a padlock; this is often the case with websites that use framesets. You can still confirm the security settings on these pages by right-clicking on the page and selecting 'properties'. If the page is secure the address line will begin https://. If you are using a Firefox browser then you will need to select 'This Frame > View Frame Source', and not 'properties'.
All the information that we save for you is protected by firewalls and a wide range of IT security measures.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
When you use the online chat your user name, geographical location, browser, PC specification, pages visited on the site and a transcript of the entire online chat is stored securely in the online chat database. We use this information to measure site activity and to develop ideas for improving our site.
We have implemented Google Analytics Advertising Features on our website in order to collect data such as Demographics and Interest Reporting. We will use this data to develop and tailor content around users' interests. To find out more about Google Analytics Demographics and Interest Reporting please click here. You can opt out of the Google Analytics Advertising Features by using the Ad settings or using the Add-on here.