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Protect Your Home

We’ve put together some tips on what to do should you have an accident or water incident of your own – as well as lots more to help keep your home in tip-top condition.

Burst Pipes

Unfortunately, sometimes the worst does happen and a pipe may burst, but don’t fear, they can be dealt with quickly to limit any damage.

1. Turn off the stop tap and stopcock

The stop tap is normally found under your kitchen sink or possibly where the main service pipe connects to your home. The stopcock will be in your cold-water tank, which is usually in the loft. This will minimize the amount of water that can escape and damage your home.

2. Turn off the heating

Switch off your central heating and immersions and let any solid fuels dry out.

3. Drain the water out

Turn on all your cold taps and flush your toilets to drain the system of water. Once the heating is off you can run the hot taps as well.

4. Turn off the electrics

If the burst pipe is ANYWHERE near any electrics, switch off the mains. If the leak is near the mains, DO NOT TOUCH. Seek the help of a qualified electrician.

5. Soak up the flood

Soak up any standing water with towels, mops or whatever else you have to hand.

6. Call a plumber or replace pipe section

If you feel up to the task, remove the broken pipe and replace it; otherwise call a professional plumber. 

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