Winter has your house in its grip, covering everything in ice and snow. But what do you do if this deep freeze means that water stops coming out of your taps?
1. Check pipe to identify the blockage
If you have visible piping, you may be able to find the frozen point yourself. Is there any visual evidence of freezing, damage or leakage along the pipes? If not, you can use your hands to feel along the pipes until you find a part that is colder than the rest.
2. Turn off the stop tap and the stopcock
The stop tap is normally found under your kitchen sink or possibly where the main service pipe connects to your home. The stopcock will be in your cold-water tank, which is usually in the loft.
3. Protect everything around the freeze
Be sure to protect all your possessions around the frozen point just in case it bursts.
4. Use a hair dryer on low setting
Starting at the tap end and working backwards to the cold-water tank, carefully thaw the pipe. If you don’t have a hairdryer, hot water bottles or heat packs will work, but NEVER use a naked flame or a heat gun, as this could damage the pipes.
5. Make sure a tap is on
Recheck the pipe then run the cold tap that’s closest to the frozen part of the pipe. This allows the water to flow away once melted.
6. Let the water run for a minute
Once you've thawed your pipes, turn your stop tap and stopcock back on and run the water until a normal flow is restored.
7. Insulate that section of pipe
This should ensure that you won’t have to worry about it freezing again.
Get A Quote
Find out how much you can save on your Home Insurance.
Buildings & Contents Insurance
Get an additional 10% off and insure everything in your home in one go with our combined Buildings & Contents Insurance.
Frequently Asked Questions
Find out more about cover levels, claims and how to reduce your premiums.