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About Us

We’re part of a company which has been looking after people’s homes for over 100 years. But you won’t find anything old-fashioned about Together Mutual Insurance. We’re a forward-thinking team which believes that quality products should be matched with exceptional service.

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Our parent company is UIA; a specialist company which has been providing high quality home insurance for over 100 years. Being part of UIA, we’re a mutual company, which means we’re able to put people before profits.

We understand how important a home is, which is why we focus solely on home insurance, offering great value and fantastic service. We believe that getting insured should be an easy, straightforward process.

Our Mutual Status

As a mutual company, we’re owned by our policyholders. If you have a policy with us, you are one of the people to whom our company belongs, and we have no shareholders expecting a slice of the profits. This enables us to put more of our profits back into our people and products, meaning we can offer a highly trained Customer Services team and low premiums. As a mutual insurance company, we’re very proud to be members of the International Co-operative & Mutual Insurance Federation and the Association of Financial Mutuals. 

Insurance with principles

Our approach, our agenda, is to inspire trust – from you, our customers, through to our employees and the people we work with. It is what every one expects from us, and what we expect from ourselves. But how does this translate into our everyday practices?

Putting principles to work at Together Mutual Insurance

Our service 

We pride ourselves on our personal service. Our Customer Services team will always give you the time you need; there is no pressure on them to keep calls short and they are trained to deal with any enquiry, from underwriting to claims to account queries.

Our products

We want our products to answer your needs and to exceed your expectations.

Our community

We believe in the importance of giving back, so we donate to over 40 good causes every year.

Our staff

It’s our staff that brings our values and beliefs to life, and so we offer tailored training and learning programmes, encouraging them to develop new skills and achieve their full potential.

Our governance

We are accountable, to you and our partners, and because of that we will always act responsibly.

Investing in people 

At Together Mutual Insurance, we trust our staff to put our principles into practice, helping us to achieve our goals. We passionately care about the development and success of everyone who works here, which is why we are so proud to have achieved the nationally recognised ‘Investors in People’ status. You can find out more about what that means here www.investorsinpeople.co.uk 

 

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